Frequently Asked Questions

For your convenience, a list of frequently asked questions is provided below. Please be sure to review this list, as it is very possible that your question has already been answered here. If the solution you seek is not here, please feel free to contact us.

Frequently Asked Questions


Q01: What is a PDF file?

A: "PDF" means Portable Document Format. The extension of the file is .pdf. This format was developed by Adobe Systems for ease of document sharing on the Internet and for easy printing of documents. It retains the original layout of the document when converted to a PDF file and is a very secure way of sharing and publishing information on the Internet.

PDF is an open file format specification; it is available to whoever wants to develop software utilities for managing, creating, accessing or viewing PDF documents. Adobe offers a free reader to view PDF files.

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Q02: How do I convert my PDF to Word/Excel/JPG/TIFF/HTML?

A: Bravo Free PDF Converter Suite is a great solution for converting PDF's into other formats for editing. Output from PDF to Microsoft Word and Excel, HTML, as well as a variety of image formats is currently available.

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Q03: What is the advantage of using the Bravo Free PDF Converter Suite?

A: It provides all-round free PDF solutions for conversion issues: PDF to Word, PDF to Excel, PDF to JPG, PDF to TIFF, PDF to HTML and more. Just one download to solve all your PDF conversion problems and make them easier to view and distribute.

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Q04: What is PDF conversion software?

A: PDF conversion software is a term used for software that can convert a PDF file to other document formats or software that can convert text or .rtf (rich text format) to PDF files.

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Q05: I received an error stating "There was a problem converting your file." What does it mean?

A: Unfortunately there can be numerous reasons as to why a PDF will not convert. The main reason being that something inside the document, eg. an image or a table is breaking the conversion process. Check the file for anomalies and remove them if possible then attempt the conversion again.

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Q06: When I convert from PDF to Word will it keep/respect the fonts and format?

A: Yes. When a document is converted from PDF to a word document the font and layout will remain the same.

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Q07: Is a conversion of a file with your service really free?

A: Yes, our service is completely free.

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Q08: Why the conversion of my file failed?

A: The source file is corrupt;
The source file has been encrypted with Digital Rights Management (DRM) of the owner;
Some codecs inside a file format container that is normally working can't be converted;
The converter does not recognize the source format at all.

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Q09: Does this program support secured PDF files?

A: Yes, Bravo Free PDF Converter Suite will try to remove all PDF passwords and restrictions first before converting PDF files.

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Q10: Why Bravo Free PDF to Word Converter is FREE?

A: Almost all the shareware PDF conversion programs are very expensive, making PDF distribution harder, we decide to make our PDF to Word Converter a free program to help users who are in the urgent need of converting PDF to Word. Bravo Free PDF to Word Converter is 100% free.

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Q11: Does Bravo Free PDF to Word Converter support all types of PDF files?

A: Yes. It can convert all PDF files downloaded from the internet. So far it supports all PDF versions.

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Q12: Can the layout of PDF documents be preserved after conversion?

A: Of course, it can keep the spacing of the texts, images, shapes, hyperlinks, header/footer, tables, etc.

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Q13: Which languages can Bravo Free PDF to Word Converter support?

A: Bravo Free PDF to Word Converter can support PDF files of all languages. The Interface language is English.

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Q14: Does Bravo Free PDF to Word Converter require Adobe Acrobat?

A: No, Bravo Free PDF to Word Converter does not need Adobe Acrobat or any third party PDF software or plugins to work.

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Q15: Can Bravo Free PDF to Word Converter batch convert PDF files?

A: Yes, Bravo Free PDF to Word Converter supports batch conversion. You can input all PDF files that need to be converted and it will convert them one after another.

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Q16: Can I choose which PDF pages to convert?

A: Yes, click the "Options" button to activate a settings window and choose "Word Options" tab. You can choose all pages or a page range.

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Q17: Why sometimes parts of PDF are replaced by strange characters in MS Word output?

A: Sometimes when fonts are embedded or subset within a PDF, the original font information is lost and the text is corrupted. Although PDF Acrobat or Reader will still display correctly, the correct text information is not available. In these cases Bravo Free PDF to Word Converter failed to extract the correct text from your file.

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Q18: Can Bravo Free PDF to Word Converter extract text from scanned PDF documents?

A: No, Bravo Free PDF to Word Converter can extract text only if it is available as text within the PDF document. It will not perform optical character recognition (OCR) procedure on scanned PDF document.

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Q19: What's the difference between doc and docx?

A: Technically, either doc or docx are Word formats. The doc format is for versions of Microsoft Word prior to Word 2007 and the docx format is for Microsoft Word 2007 and later version. The rtf format is called rich text format. All versions of Microsoft Word can read and write rtf files.

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Q20: What can I do with Bravo Free PDF to JPG Converter?

A: With Bravo Free PDF to JPG Converter, you can convert your PDF file to the JPG image format enables you to embed, edit and share the PDF documents with ease.

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Q21: How do I manage the added PDF files?

A: To arrange file order, select one of them and click "Move Down/Up"; to delete one or all of them, click "Remove/Remove All".

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Q22: What are image quality settings?

A: The following settings apply only to PDF to JPG/JPEG conversions:
Low - 75dpi - For regular PDF images
Medium (default) - 120dpi - For PDF with medium quality illustrations
High - 300dpi - Rich, professional illustrations, high quality JPG images (long process times).

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Q23: What is DPI?

A: DPI (Dots per inch) is a measure of spatial printing or video dot density, in particular the number of individual dots that can be placed in a line within the span of 1 inch (2.54 cm). The DPI value tends to correlate with image resolution, but is related only indirectly.

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Q24: How to get a high quality image?

A: Bravo Free PDF to JPG Converter lets to customize the DPI setting to a high number output large and high quality images from PDF. You are allowed to change the color depth between monochrome´╝î24-bit, 32-bit and 256 colors mode.

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Q25: How many formats does Bravo Free PDF to JPG Converter support?

A: Bravo Free PDF to JPG Converter supports 5 image formats: JPG, TIF, BMP, GIF, and PNG.

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Q26: Where can I find the generated image file?

A: You can directly click the "Open Output Folder" button to open the output folder to find the generated image file.

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Q27: What is Bravo Free PDF to Excel Converter and what can I do with it?

A: Bravo Free PDF to Excel Converter is a windows application to convert PDF document to Excel XLS format fast and easily. With Bravo Free PDF to Excel Converter, users will be able to edit their PDF forms in MS Excel in few clicks.

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Q28: Why do my numbers in Excel Convert as Text?

A: Cells with numerical data in a PDF to Excel conversion may be formatted and stored as text. This may cause issues with calculations and sort orders when working with the file in Excel.

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Q29: Why the output Excel XLS form is not 100% same as the original PDF form?

A: Bravo Free PDF to Excel Converter analyses the original PDF file every row and column, however many PDF forms are not standard, so the output Excel XLS form is NOT 100% same as the form in PDF. But we are still working on it and do our best to make improvement in every upgrade version.

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Q30: Does Bravo Free PDF to Excel Converter support all the PDF files?

A: Almost yes. The program can convert Adobe PDF 1.0 - 1.7. That includes more than 95% PDF files downloaded from the Internet. If you cannot convert a PDF file with this program, please contact us.

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Q31: Can a scanned file be converted into an Excel spreadsheet?

A: The Bravo Free PDF to Excel Converter doesn't support scanned files.

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Q32: Can I batch convert PDF files?

A: The Bravo Free PDF to Excel Converter has the Batch Mode to convert hundreds of PDF documents to Excel XLS files at one time.

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Q33: Can password protected PDF files be converted to Excel?

A: Absolutely, yes. All you need is to add encrypted PDF file to the Bravo Free PDF to Excel Converter and click the Convert button, and then it is done.

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Q34: Does Bravo Free PDF to Excel Converter support page selection?

A: Bravo Free PDF to Excel Converter supports page range selection, which means users can convert selected form pages from a big PDF file, and it will save much more time than converting the whole PDF file.

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Q35: Why converting PDF file to Excel I get error "Conversion error"?

A: In order to convert from PDF to Excel, the PDF must have visible tables (visible table borbers). This is because the conversion process takes the contents in the tables of the PDF and places them into corresponding cells of the Excel spreadsheet. If the PDF does not have tables, it is impossible to convert to Excel. It is always possible to convert the PDF to a DOC file regardless of tables.

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Q36: What is HTML?

A: HTML is short for HyperText Markup Language and is a language used to create electronic documents, especially pages on the World Wide Web that contains connections called hyperlinks to other pages. Every web page you see on the Internet, including this one contains HTML code that helps format and show text and images in an easy to read format. Without HTML a browser would not know how to format a page and would only display plain text with no formatting that contained no links. Below is an example of a basic web page in HTML code.

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Q37: How does HTML work?

A: HTML consists of a series of short codes typed into a text-file by the site author - these are the tags. The text is then saved as an html file, and viewed through a browser, like Internet Explorer or Netscape Navigator. This browser reads the file and translates the text into a visible form, hopefully rendering the page as the author had intended. Writing your own HTML entails using tags correctly to create your vision. You can use anything from a rudimentary text-editor to a powerful graphical editor to create HTML pages.

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Q38: What is Bravo Free PDF to HTML Converter?

A: Bravo Free PDF to HTML Converter is an easy and fast way to convert PDF to HTML to make your PDF documents visible and fully searchable on the Internet, while preserving the original formatting, links, bookmarks, images, vector graphics, fonts and extended alphabet characters.

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Q39: Why do we need to convert PDF to HTML?

A: By converting PDF to HTML, you can:
Publish the HTML on your blog or website so it is available for indexing by search engines;
Search the HTML for content much far more easily than PDF;
Use the HTML as an interactive form on your website;
Easily extract tables from the HTML by importing it into Microsoft Excel.

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Q40: What problem can be eliminated by converting PDF to HTML?

A: Bravo Free PDF to HTML Converter lets you convert PDF to HTML and then eliminates the problem Web browsers have of locking up and crashing when attempting to display a PDF file inside the browser window.

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Q41: I need a turnkey HTML5 solution for PDF editing, and collaborating, where can I find one?

A: Bravo Free PDF to HTML Converter provides a completely turn-key HTML5 solution for viewing, editing, and collaborating on PDF's in any browser, phone, or tablet!

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Q42: When I try to open my converted HTML file, a window appears, saying: "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer". What do I do?

A: The All pages in one HTML page using buttons method uses JavaScript to create the buttons, which you click when reading through the pages. This message does not appear if you upload the HTML document to the Internet; the message appears if you try to access the HTML on a local computer. For the page to correctly display, click the warning sign and click Allow blocked content.

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Q43: What is TIFF?

A: TIFF is an abbreviation for Tagged Image File Format. It is a raster file format for digital images. TIFF includes so called "tags" which either indicate the simple geometry of the image, like its size, or define how the data is arranged and various image compression options. This option allows including all sorts of image formats in the file.

Nowadays TIFF has become the de facto standard graphics format for high color depth (32-bit) graphics and is widely used in image manipulation applications.

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Q44: What is the maximum size of a TIFF file?

A: The format uses 32bit offsets, and as such, it is limited to 4 gigabytes. Many implementations handle these offsets using signed integers, and thus support files of up to 2 gigabytes, but the only real limit resulting from the format specification is 4 gigabytes.

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Q45: What is Bravo Free PDF to TIFF Converter?

A: Bravo Free PDF to TIFF Converter is professional PDF conversion software for PC. It can convert PDF document to TIFF image directly without third-party library and Printer Driver in batch. It supports convert PDF to single page and multipage TIFF image.

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Q46:What are the benefits of converting PDF to TIFF?

A: By converting incoming PDF documents into TIFF format, it is easy to create exactly the TIFF you need for sharing, archiving, faxing or further processing in TIFF-oriented workflow processes in document management systems. Free PDF to TIFF is suitable for the quick migration of TIFF-based archives.

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Q47: Why does your PDF to TIFF converter convert multiple PDF files so quickly?

A: Our Bravo Free PDF to HTML Converter is the easy to use windows application to batch convert PDF into TIFF. The batch mode permits you to convert thousands of PDF document to TIFF images within split seconds.

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Q48: Why I can't open JPEG compressed TIFF Images Using Windows Picture and Fax Viewer in Windows XP?

A: If you convert PDF files to TIFF images with JPEG compress, when you try to open them in WinXP using Windows Picture and FAX Viewer, you may get the message: "No preview available." This is because Windows Picture and Fax Viewer in Windows XP use Windows Graphics Device Interface (GDI+). But it does not support TIFF format compressed by JPEG algorithm. You can use third-party software such as Photoshop to open the JPEG compressed TIFF Images.

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